Fee payment terms

On registration, a non-refundable administration fee of £60 is charged.

We accept vouchers from all childcare voucher providers, but we must receive either a paper voucher or cleared funds in our account by the first day of the month.

Nursery fees are payable weekly in advance and must be paid in full by the first day of the week.

It is very time-consuming and disruptive for the nursery staff to be engaged in pursuing unpaid fees. If fees are not paid in full by the due date, we will unfortunately have no option but to suspend your child's nursery place until the arrears have been cleared.

Notice requirement

One month notice in writing, or payment in lieu of notice, is required if you wish to withdraw your child from the nursery or reduce the number of hours your child attends nursery per week.

Holidays and absences

Absences from the nursery, including for sickness and family holidays, must be paid for in full. Normal fees also apply for all bank holidays.

Illnesses and medication

Certain infectious childhood ailments (eg chicken pox, conjunctivitis) will require your child to be absent from the nursery for an appropriate period to prevent the spread of infection. We take advice from NHS Direct and follow guidance issued by the Department of Health to determine the most appropriate course of action in each case. If your child becomes ill whilst at the nursery, we may ask you to collect them.

Any medication that your child requires must be clearly labelled and handed to a member of staff. You will be asked to sign a medicine form each time a medicine is administered.

Dropping off and collecting your child

Children must always be collected on time at the end of each session and must not arrive at the nursery before the beginning of their session. This is very important as we may otherwise exceed the maximum child numbers permitted by our Ofsted registration. Persistent late collection will result in additional fees being charged of £5.00 per 5-minute period or part thereof.

Please ensure that you notify the nursery if your child is to be collected by someone other that the parents/carers listed on Page 1 of this application form. We have a password system in place to maximise security.

Employment of staff

If you directly or indirectly employ a member of the nursery staff within six months of the end of their employment with us or permit such person to provide any childcare services to your child except those provided by us, you agree to pay us 20% of that staff member's gross annual salary at the time they left our employment. This figure represents the cost to us of recruiting a suitable replacement.